Airhouse

Product & Operations Manager | June 2020 – November 2021 | Logistics

Led product team to support a web app for all-in-one ecommerce fulfillment.
Onboarded and trained fulfillment partner network.
Developed onboarding and customer success flows with supporting documentation.

Senior Product Designer | May 2019 – June 2020 | Logistics

Designed the web app for all-in-one ecommerce fulfillment mentioned above^

Airhouse enables business owners to easily fulfill online orders with a network of warehouses with software that scales as they do.

Businesses selling direct to consumer via online sales channels are historically too small for a traditional warehouse to be a solid fit, leaving the main options to sell via Amazon or self-fulfill.

Airhouse allows those users to self-onboard within minutes, and provide visibility and controls to successfully manage their inventory, orders, and easily restock new products.

Below are a few samples of work, but ask me for more details!

Order management feature set not available in Squarespace enable users more control over their order processing not afforded by their preferred sales channel.

Designed multiple components, such as the product variant list which could be reusable across the web-app to enable consistency in experience, but also would filter various information such as stock levels, active fulfillment, bundles, and more depending on the view.

Set-up customer facing documentation to explain complex concepts, warehouse requirements, and demonstrate how to use the app.

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